All posts on December, 2017


Home Tech

Google and Amazon Square Off, Ignoring Customers in the Middle

A long-simmering dispute between Google and Amazon has escalated into a front-burner feud, following Google’s decision to block its YouTube video service from Amazon’s Echo Show, effective immediately, and from its Fire TV, effective Jan. 1. Google apparently decided to cut off YouTube as retaliation for Amazon’s refusal to carry its products, including Chromecast and Google Home, on its website.

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Customer Experience

Machines Could Become Driving Force Behind CX

Customer experience improvements have become an important part of companies’ digital transformations, according to survey results Mitel released Tuesday. More than 2,500 senior IT decision makers across North America, the UK, France, Germany and Australia responded to the survey. The participants represented businesses ranging from 250 to 10,000-plus employees in a wide range of industries.

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Government

Net Neutrality Battle Lines Drawn as FCC Vote Looms

FCC Chairman Ajit Pai’s long-brewing plan to repeal Net neutrality has the broadband, telecom and entertainment worlds at loggerheads. The commission’s expected Dec. 14 vote could result in a complete rewrite of the script for the Internet’s competitive landscape and consumer protection models. The repeal of Net neutrality would end restrictions imposed by the Obama administration in 2015.

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E-Commerce

3 Ways to Buff Up Your Website and Do More Business

Let’s face it: Your website is central to your e-commerce business. Upgrading your website is one of the most important things you can do to bring in new customers and sell more products. Sometimes, though, it’s difficult to know exactly how to improve your site. To help you out with that dilemma, here are three ways to refresh your website and boost your business without breaking the bank.

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Marketing

B2B Tech Marketers Have Work Cut Out for Them

Product reliability and ease of use are key for B2B technology marketers, suggests a recent survey of technology product and service decision makers in the U.S. Four hundred B2B tech buyers participated in the survey, conducted for Lavidge by WestGroup Research. Overall, 68 percent cited reliability as the most critical criterion in their purchase decisions; 64 percent said ease of use was key.

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Tech Buzz

The Return of Industrial Espionage and the Building New Wave of Scandals

As powerful men drop like flies due to their inability to resist abusing their authority, it’s clear that the problem is widespread. Similarly, it’s likely that we’ll find the problem of alleged industrial espionage is not limited to Uber. You see, when people misuse authority — and the sexual harassment problem is a massive misuse of authority — folks typically don’t just misuse it in one area.

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What’s next for the Groovy language: The 2018 roadmap

Groovy, the veteran language for the Java Virtual Machine, has several enhancements on its roadmap, such as to support Java 9 modularity and Java 8 lambda capabilities. Although closely linked to Java, Groovy offers additional capabilities such as the ability to write compile-time transformations and macros.

The Apache Software Foundation plans the following Groovy upgrades in the next year:

To read this article in full, please click here

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Cloud Computing

AWS Gives IoT a Boost With New OS, Services

AWS shone a spotlight on IoT and machine learning technologies earlier this week, with the announcement of a new operating system and several new services designed to encourage radical expansion of their deployment and use across multiple industries. The new OS, Amazon FreeRTOS, simplifies development, deployment, security and maintenance of microcontroller-based edge devices, according AWS.

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Cybersecurity

Quantum Key Distribution Gets a Speed Boost

A method for scrambling data to protect it from the super powerful computers of the future has received a speed boost from a team of researchers from Duke and Ohio State universities and the Oak Ridge National Laboratory. The method uses quantum key distribution to guard data from prying eyes. The problem in the past with the technology is it’s slow. Transfer speeds typically are measured in kilobits per second.

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Sales

CPQ’s Other Life

Configure, Price, Quote systems have a name problem. When they debuted, their basic functions gave a name to the category that was self-explanatory, and it fit well. As with any good idea in technology, however, frequent use brought with it demand for more functionality that quickly outstripped the technology’s charter — a happy problem.

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